GIVING

ONLINE GIFTS

NEW GIVING PLATFORM

10.26.26
Our online giving is moving from Subsplash to Church Center, and our records show your recurring gift is still set up in Subsplash.

Your gift won't move over on its own, so please take a few minutes to make the switch:

1. Log in to Church Center

Go to resurrectionknoxville.churchcenter.com/login and enter your phone number or email. You’ll get a login link. If you’re new, you’ll be asked to complete a short profile.

2. Set up your gift

Click Give, enter an amount, choose a fund, select one-time or recurring, and add your payment method. (Watch a short how-to video.)

3. Cancel your Subsplash recurring gift

Log in at subsplash.com/u/-JBXB79/login, go to Account → Recurring Gifts, select your gift, click the trash can, then Update. (Need help?)

Questions or need a hand? Email finance@resurrectionknoxville.com and we'll be glad to walk you through it.

NON-CASH GIFTS

Giving from investment accounts, crypto holdings, real estate, and business interests can increase your impact without restricting your cash. By donating non-cash assets you may actually reduce taxes while reaching your giving goals. We have partnered with The Signatry to create a charity fund to receive non-cash assets. The Signatry also works with families to help create and manage planned giving strategies. You can check out their resources here.

To Give Stock

Download and complete the Contribution Notification PDF or online form. Be sure to save a copy for yourself and email the form to both donorcare@thesignatry.com and finance@resurrectionknoxville.com.

Fund Name/ ID: The Resurrection Knoxville Charity Fund / 2516776-1.

To Give Cryptocurrency

Signatry has partnered with Engiven to process crypto donations. Complete the crypto donation form and be sure to include The Resurrection Knoxville Charity Fund – 2516776-1.

MAIL CHECK

Make check Payable to:

Resurrection Knoxville

Mail to:

4424 Sutherland Ave
Knoxville, TN 37919

QUESTIONS?

FAQs

  • To reset the password, go to the login screen for either web or in-app Giving. There you will find an option to reset your password using your email address. If you are unable to do so for some reason contact Subsplash Giving Support: support@subsplash.com.

  • To reset your PIN, launch the app and navigate to Giving. Click Forgot PIN? and we’ll send you an email with instructions to reset your PIN.

  • If your credit card expires and a new card with the same card number is issued, we will automatically update the card for you. If you wish to replace an expired, cancelled, or unused card, you can add a new card before or after deleting the invalid card.

  • You can manage your cards on the web or in the app’s Giving section. Select a stored card and choose delete to remove it.

  • We provide applications to thousands of churches and ministries. You likely already registered your email through another app. We link these accounts together to simplify your user experience.

  • You can view your transaction history in the History section from within the app or through web giving. Select an individual transaction from the list of transactions to view the full transaction details. You can even re send a copy of the receipt to your email.

  • You should receive a receipt via email right away. If you don’t see your donor receipt, check your spam folder, and verify you’re checking the correct email account. If you still do not find your receipt go to the giving section of your app. Check and update your email address if appropriate. From within the app, or on the web (when using web giving) you can view your transaction history. From the list of transactions, select an individual transaction to view the receipt, and opt to re-send it to your email.

  • You can cancel a recurring gift from within the app, or if logged in, on the web. Simply select the gift you wish to cancel from the list of recurring events you have configured. You can then delete it. You will also receive a reminder email prior to each upcoming recurring payment. The email will include instructions allowing you to easily cancel the recurring series of payments before the next payment is debited from your account.

  • There is a link within the email you can follow to update your information. Alternately you can log in on the web or in your app to update the card information on file and update your recurring payment.

  • You should contact the Church or organization to which you donated. Your email receipt includes their contact information. The information is also available on the web or in the app within the “Account History” section. If you do not have a receipt or access to your app contact Subsplash Giving Support: support@subsplash.com